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You might encounter that the host inventory data might disappear on either every inventory run or at least several times a day, like this:

Screenshot of inventory data being added and then removed again the next day.Image Modified


HW/SW inventory is related to CMK agent hosts, a two-step story:

  • The agent plugin collects the data, by default, every 4h
  • The data delivered by the agent is then validly cached on CMK site side for 4h (or however the plugin interval is set)
  • The HW/SW inventory service runs every 24h (set by the rule "normal check interval for service checks") and reads the cached data - NO AgentPoll is done at this time!

Now it could be due to different things that the data disappears:

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