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The following log messages can be found in web.log:
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2022-02-02 01:02:03,405 [40] [cmk.web.job_manager 203828] http://localhost:5000/mysite/check_mk/run_cron.py/mysite/check_mk/run_cron.py Traceback (most recent call last):
File "/omd/sites/mysite/lib/python3/cmk/gui/background_job.py", line 643, in do_housekeeping
all_jobs.append((job_id, job_instances[job_id].get_status()))
File "/omd/sites/mysite/lib/python3/cmk/gui/background_job.py", line 430, in get_status
status = self._jobstatus.get_status_from_file()
File "/omd/sites/mysite/lib/python3/cmk/gui/background_job.py", line 574, in get_status_from_file
data["loginfo"][field_id] = f.read().splitlines()
File "/omd/sites/mysite/lib/python3/cmk/gui/utils/timeout_manager.py", line 35, in handle_request_timeout
raise RequestTimeout(
cmk.gui.exceptions.RequestTimeout: Your request timed out after 110 seconds. This issue may be related to a local configuration problem or a request which works with a too large number of objects. But if you think this issue is a bug, please send a crash report. |
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This can be due to files and folders in the ~/var/check_mk/background_jobs/ directory, which extend a certain amount and size. Typically, there should be 10 to 15 files and folders, and the size should be below 1 GB. If you exceed that amount, something might be off.
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Log into the affected site omd su mysite :
Code Block language bash theme RDark root@linux~# omd su mysite
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Stop the site omd stop :
Code Block language bash theme RDark OMD[mysite]:~ omd stop
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- Make sure the site is completely stopped.
. Remove the contents of ~/var/check_mk/background_jobs/: rm -rf ~/var/check_mk/background_jobs/
Code Block language bash theme RDark OMD[mysite]:~ rm -rf ~/var/check_mk/background_jobs/
.Start the site omd start:
Code Block language bash theme RDark OMD[mysite]:~ omd start
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- Observe the memory consumption and verify there are no more timeouts
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