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changes.mady.by.user Matthew Hierholzer

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The problem is that the Python module was not successfully unzipped during the updater process:

Screenshot of the checkmk agent modules directory within windows. The python-3.8.zip file is selected.Image Modified


Or the folder is completely empty

Screenshot of the checkmk agent modules directory within windows. The folder is empty.Image Modified

A possible workaround

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Go to Setup → Agents → Windows, Linux, Solaris, AIX → Agent rules → Set timeouts for plugins and local checks

Screenshot of set timeouts for plugins and local checks. The script patterns is cmk_update_agent.checkmk.pyImage Modified

Script Pattern: cmk_update_agent.checkmk.py

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