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Panel
borderColorblack
bgColor#f8f8f8
titleTable of Contents

Table of Contents

Problem

You receive error messages like the following.

Code Block
languagebash
themeRDark
Fetcher for host "$HOST" times out after X seconds

Background

Read this section about helper processes in Checkmk to understand the following.

There are several reasons why a fetcher might time out. Below is a listing of some typical reasons.

Plugins

Sometimes a plugin needs a very long time to provide data or will not provide data at all.
Depending on your Microcore timeout - which defaults to 60 seconds - you reach the timeout and receive the error message from above.

Solution

Find possible solutions below based on the possible problem.

Plugins

Plugin never finishes

If the plugin throws errors or never finishes, you must learn how to fix this.

The plugin finishes after a long time

In case the plugin finished but needs longer than the Microcore timeout, you can run the plugin asynchronously.

Filter by label (Content by label)
showLabelsfalse
max5
spacesKB
showSpacefalse
sortmodified
reversetrue
typepage
cqllabel in ( "troubleshooting" , "fetcher" ) and type = "page" and space = "KB"
labelsLDAP LDAPs

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