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This error occurs when the automation user, which is used internally by the agent controller to gather more information, doesn't have the admin role.
Cannot authenticate, invalid user/passwort/secret
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Request failed with code 401 Unauthorized
Detailed error message:
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ERROR [cmk_agent_ctl] Error registering existing host at https://myserver:8000/mysite
Caused by:
Request failed with code 401 Unauthorized: Unauthorized - Details: Wrong credentials (Bearer header) |
If you see the this error messageCannot authenticate, invalid user/passwort/secret when trying to register the agent controller, you can check a couple of thingsthere is probably something wrong with the user.
Possible solutions
- It is obvious, but it needs to be said: Check whether the username and the password or the secret are correct.
- This error message can also be displayed when the option disable the login to this account is activated for this user. So please go to Setup > Users > Users in Checkmk and check if you see the following icon in the row for the user you are trying to authenticate with:
In this case you have to edit the user and deactivate the checkbox in front of disable the login to this account.
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