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Since the increase of the cores on the Windows VM, the graphs show constant values without any change.

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The Windows Agent executes the following commands to get the values:

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Checkmk is caching these values with the corresponding timestamp. In this case, the new timestamp has a smaller value than the new one. That's why Checkmk is always presenting always the old/constant values. We suspect that this is because of the core modification. It looks like Windows is resesting resetting some system counters.

To solve this, you need to remove the cached counter file:

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  1. Stop the site

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    languagebash
    themeRDark
    root@mylinuxhost~# omd stop <SITENAME>


  2. As

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  1. site user, you should find this file: ~/tmp/check_mk/counters/<HOSTNAME>. In this file, you need to delete the following section:

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    languagebash
    themeRDark
    title~/tmp/check_mk/counters/<HOSTNAME>
    ('wmi_cpuload', None, 'load_5min'): (29632775.478311848, 18.056825022850912), ('wmi_cpuload', None, 'load_15min'): (29632775.478311848, 15.787631011576273),


  2. Attached, you will find a screenshot with the marked section:

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  2. Start the site

    Code Block
    languagebash
    themeRDark
    root@mylinuxhost~#  omd start <SITENAME>


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