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1. Increase the log to debug
   1. How to collect troubleshooting data for various issue types#Core → Smart ping

2. Checkin the cmc.log (as site user)

   Code Block
   grep -e <IP> -e <HOSTNAME> ~/var/log/cmc.log | grep -e "smartping timeout" -e "received p"

   
   

Livestatus query

With this command you can check the check interval, retry interval, smart ping timeout and the max check attempts of the host:

Please replays host_name = Myhost with the affected Checkmk Hosts

OMD[cme2_testmysite]:~$ lq "GET hosts\nColumns: host_name check_interval retry_interval smartping_timeout max_check_attempts state state_type\nFilter: host_name = Ubuntu1804"
Ubuntu1804;5;1;750000;1;1;1Myhost"

Debugging the smart ping via cli

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