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The .rrd file stores all the data, and the .info file defines the service metrics. If You will face the message above if one of the files is missing, you will face the message above. This message will also be displayed in the cmc.log:

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Unfortunately, for some reason, one of the files is missing. In that case, it is the .rrd file. So to make the graphs work again, you need to  stop the site, find all the .info files with a missing .rrd file, and to delete them manually: 

Code Block
languagebash
themeRDark
OMD[mysite]:~$ for i in $(find ~/var/check_mk/rrd -name *.info); do test -e ${i%info}rrd || echo $i; done
/omd/sites/mysite/var/check_mk/rrd/<HOSTNAME>/PING.info
/omd/sites/mysite/var/check_mk/rrd/<HOSTNAME>/CPU_Utilization_Mgmt_CPU.info
/omd/sites/mysite/var/check_mk/rrd/<HOSTNAME>/CPU_Utilization_Packet_CPU_1.info
/omd/sites/mysite/var/check_mk/rrd/<HOSTNAME>/CPU_Utilization_Packet_CPU_0.info

Now you have a list of files to delete. Please replace echo $i with rm $i in order to delete those files.

After you delete the affected files, you need to start the site so to create the new files are created.

Note

Checkmk does not delete any .rrd file. So it could be deleted by a custom cleaning job!

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