Page Comparison

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Solutions:

• If it's related to a builtin Check → please open a ticket via the customer portal
• If it's a customization → You need to change the service description of the service, do a rediscovery, and move the old pnp4nagios files to the new ones
• The easiest way is to con

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OMD[cmkmysite]:~$ cmk -v --convert-rrds RRD-a
fr010-n001:
 ...
 ...
 ...
  STP Topology Changes (PNP)...
  HOST: RRD-a
      ERROR: 'NoneType' object has no attribute 'replace'

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OMD[cmkmysite]:~$ cmk --debug -vv --convert-rrds RRD-a
RRD-a:
Traceback (most recent call last):
  File "/omd/sites/cmk/bin/cmk", line 94, in <module>
    exit_status = modes.call(mode_name, mode_args, opts, args)
  File "/omd/sites/cmk/lib/python/cmk_base/modes/__init__.py", line 72, in call
    return mode.handler_function(*handler_args)
  File "/omd/sites/cmk/lib/python/cmk_base/modes/cee.py", line 147, in mode_convert_rrds
    rrd.do_convert_rrds(*args)
  File "/omd/sites/cmk/lib/python/cmk_base/cee/rrd.py", line 413, in do_convert_rrds
    convert_rrds_of_host(hostname)
  File "/omd/sites/cmk/lib/python/cmk_base/cee/rrd.py", line 420, in convert_rrds_of_host
    existing_rrds = find_host_rrd_services(hostname)
  File "/omd/sites/cmk/lib/python/cmk_base/cee/rrd.py", line 711, in find_host_rrd_services
    for service in find_pnp_rrds(hostname):
  File "/omd/sites/cmk/lib/python/cmk_base/cee/rrd.py", line 729, in find_pnp_rrds
    xmlinfo = parse_pnp_xml_file(host_dir + "/" + xml_file)
  File "/omd/sites/cmk/lib/python/cmk_base/cee/rrd.py", line 760, in parse_pnp_xml_file
    root = ET.parse(xml_path).getroot()
  File "/omd/sites/cmk/lib/python2.7/xml/etree/ElementTree.py", line 1182, in parse
    tree.parse(source, parser)
  File "/omd/sites/cmk/lib/python2.7/xml/etree/ElementTree.py", line 656, in parse
    parser.feed(data)
  File "/omd/sites/cmk/lib/python2.7/xml/etree/ElementTree.py", line 1659, in feed
    self._raiseerror(v)
  File "/omd/sites/cmk/lib/python2.7/xml/etree/ElementTree.py", line 1523, in _raiseerror
    raise err
xml.etree.ElementTree.ParseError: not well-formed (invalid token): line 5, column 91

How to debug

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Code Block
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root@linux:# vi /omd/sites/cmk/lib/python/cmk_base/cee/rrd.py Image Removed

Image Added

Code Block
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OMD[cmkmysite]:~$ cmk --debug -vv --convert-rrds RRD-a RRD-a: CPU_utilization.xml Check_MK.xml Disk_IO_SUMMARY.xml DotNet_Memory_Management__Global_.xml Interface_1.xml Interface_2.xml Interface_3.xml Interface_vmxnet3_Ethernet_Adapter.xml MSSQLSERVER_SMS_Siemag_Backup.xml MSSQLSERVER_SMS_Siemag_Sizes.xml MSSQLSERVER_Translate_Artikel_Backup.xml MSSQLSERVER_Translate_Artikel_Sizes.xml MSSQLSERVER_Translate_Nestl�_Backup.xml Traceback (most recent call last): File "/omd/sites/cmk/bin/cmk", line 94, in <module> exit_status = modes.call(mode_name, mode_args, opts, args) File "/omd/sites/cmk/lib/python/cmk_base/modes/__init__.py", line 72, in call return mode.handler_function(*handler_args) File "/omd/sites/cmk/lib/python/cmk_base/modes/cee.py", line 147, in mode_convert_rrds rrd.do_convert_rrds(*args) File "/omd/sites/cmk/lib/python/cmk_base/cee/rrd.py", line 413, in do_convert_rrds convert_rrds_of_host(hostname) File "/omd/sites/cmk/lib/python/cmk_base/cee/rrd.py", line 420, in convert_rrds_of_host existing_rrds = find_host_rrd_services(hostname) File "/omd/sites/cmk/lib/python/cmk_base/cee/rrd.py", line 711, in find_host_rrd_services for service in find_pnp_rrds(hostname): File "/omd/sites/cmk/lib/python/cmk_base/cee/rrd.py", line 729, in find_pnp_rrds xmlinfo = parse_pnp_xml_file(host_dir + "/" + xml_file) File "/omd/sites/cmk/lib/python/cmk_base/cee/rrd.py", line 760, in parse_pnp_xml_file root = ET.parse(xml_path).getroot() File "/omd/sites/cmk/lib/python2.7/xml/etree/ElementTree.py", line 1182, in parse tree.parse(source, parser) File "/omd/sites/cmk/lib/python2.7/xml/etree/ElementTree.py", line 656, in parse parser.feed(data) File "/omd/sites/cmk/lib/python2.7/xml/etree/ElementTree.py", line 1659, in feed self._raiseerror(v) File "/omd/sites/cmk/lib/python2.7/xml/etree/ElementTree.py", line 1523, in _raiseerror raise err xml.etree.ElementTree.ParseError: not well-formed (invalid token): line 5, column 91

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Code Block
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OMD[mysite]:~$ cmk-update-config + "Migrating fs_used name" failed Traceback (most recent call last): File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 1700, in close self.parser.Parse("", 1) # end of data xml.parsers.expat.ExpatError: no element found: line 1, column 0 During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/omd/sites/mysite/lib/python3/cmk/update_config.py", line 158, in run step_func() File "/omd/sites/mysite/lib/python3/cmk/update_config.py", line 199, in _update_fs_used_name cmk.update_rrd_fs_names.update() File "/omd/sites/mysite/lib/python3/cmk/update_rrd_fs_names.py", line 186, in update update_service_info(config_cache, get_hostnames(config_cache)) File "/omd/sites/mysite/lib/python3/cmk/update_rrd_fs_names.py", line 176, in update_service_info update_files(hostname, service.description, service.item, 'pnp4nagios')) File "/omd/sites/mysite/lib/python3/cmk/update_rrd_fs_names.py", line 84, in update_files metrics = get_metrics(filepath, source) File "/omd/sites/mysite/lib/python3/cmk/update_rrd_fs_names.py", line 74, in get_metrics root = ET.parse(filepath).getroot() File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 1202, in parse tree.parse(source, parser) File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 602, in parse self._root = parser.close() File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 1702, in close self._raiseerror(v) File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 1602, in _raiseerror raise err File "<string>", line None xml.etree.ElementTree.ParseError: no element found: line 1, column 0 Skipping conversion of bi.mk (already done) OMD[mysite]:~$

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To get a more detailed log, please run cmk-update-config -vv --debug:

Code Block
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Loading autochecks from /omd/sites/mysite/var/check_mk/autochecks/MYHOST.mk + "Migrating fs_used name" failed Traceback (most recent call last): File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 1700, in close self.parser.Parse("", 1) # end of data xml.parsers.expat.ExpatError: no element found: line 1, column 0 During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/omd/sites/mysite/lib/python3/cmk/update_config.py", line 158, in run step_func() File "/omd/sites/mysite/lib/python3/cmk/update_config.py", line 199, in _update_fs_used_name cmk.update_rrd_fs_names.update() File "/omd/sites/mysite/lib/python3/cmk/update_rrd_fs_names.py", line 186, in update update_service_info(config_cache, get_hostnames(config_cache)) File "/omd/sites/mysite/lib/python3/cmk/update_rrd_fs_names.py", line 176, in update_service_info update_files(hostname, service.description, service.item, 'pnp4nagios')) File "/omd/sites/mysite/lib/python3/cmk/update_rrd_fs_names.py", line 84, in update_files metrics = get_metrics(filepath, source) File "/omd/sites/mysite/lib/python3/cmk/update_rrd_fs_names.py", line 74, in get_metrics root = ET.parse(filepath).getroot() File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 1202, in parse tree.parse(source, parser) File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 602, in parse self._root = parser.close() File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 1702, in close self._raiseerror(v) File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 1602, in _raiseerror raise err File "<string>", line None xml.etree.ElementTree.ParseError: no element found: line 1, column 0 Traceback (most recent call last): File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 1700, in close self.parser.Parse("", 1) # end of data xml.parsers.expat.ExpatError: no element found: line 1, column 0 During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/omd/sites/mysite/bin/cmk-update-config", line 12, in <module> sys.exit(main(sys.argv[1:])) File "/omd/sites/mysite/lib/python3/cmk/update_config.py", line 1213, in main has_errors = UpdateConfig(logger, arguments).run() File "/omd/sites/mysite/lib/python3/cmk/update_config.py", line 158, in run step_func() File "/omd/sites/mysite/lib/python3/cmk/update_config.py", line 199, in _update_fs_used_name cmk.update_rrd_fs_names.update() File "/omd/sites/mysite/lib/python3/cmk/update_rrd_fs_names.py", line 186, in update update_service_info(config_cache, get_hostnames(config_cache)) File "/omd/sites/mysite/lib/python3/cmk/update_rrd_fs_names.py", line 176, in update_service_info update_files(hostname, service.description, service.item, 'pnp4nagios')) File "/omd/sites/mysite/lib/python3/cmk/update_rrd_fs_names.py", line 84, in update_files metrics = get_metrics(filepath, source) File "/omd/sites/mysite/lib/python3/cmk/update_rrd_fs_names.py", line 74, in get_metrics root = ET.parse(filepath).getroot() File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 1202, in parse tree.parse(source, parser) File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 602, in parse self._root = parser.close() File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 1702, in close self._raiseerror(v) File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 1602, in _raiseerror raise err xml.etree.ElementTree.ParseError: no element found: line 1, column 0

How to debug

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In the first line of the cmk-update-config -vv --debug output there is already a hint to the corresponding host:

Loading autochecks from /omd/sites/mysite/var/check_mk/autochecks/MYHOST.mk

Please fetch that name and remove the .mk suffix. Now you have the Hostname. In my case it's MYHOST.

Now you can use xmllint to debug that:

OMD[mysite]:~$ xmllint  -noout --format var/pnp4nagios/perfdata/MYHOST/*xml
var/pnp4nagios/perfdata/MYHOST/Filesystem_E__.xml:1: parser error : Document is empty

^

It seems that there is one xml file with no

...

corresponding rrd file and this xml file is also empty. Please remove that file and run cmk-update-config -vv --debug again

xml.etree.ElementTree.ParseError: unclosed token: line 114, column 0

...

OMD[mysite]:~$ cmk-update-config
 + "Migrating fs_used name" failed
Traceback (most recent call last):
  File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 1700, in close
    self.parser.Parse("", 1) # end of data
xml.parsers.expat.ExpatError: unclosed token: line 114, column 0

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/omd/sites/mysite/lib/python3/cmk/update_config.py", line 158, in run
    step_func()
  File "/omd/sites/mysite/lib/python3/cmk/update_config.py", line 199, in _update_fs_used_name
    cmk.update_rrd_fs_names.update()
  File "/omd/sites/mysite/lib/python3/cmk/update_rrd_fs_names.py", line 186, in update
    update_service_info(config_cache, get_hostnames(config_cache))
  File "/omd/sites/mysite/lib/python3/cmk/update_rrd_fs_names.py", line 176, in update_service_info
    update_files(hostname, service.description, service.item, 'pnp4nagios'))
  File "/omd/sites/mysite/lib/python3/cmk/update_rrd_fs_names.py", line 84, in update_files
    metrics = get_metrics(filepath, source)
  File "/omd/sites/mysite/lib/python3/cmk/update_rrd_fs_names.py", line 74, in get_metrics
    root = ET.parse(filepath).getroot()
  File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 1202, in parse
    tree.parse(source, parser)
  File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 602, in parse
    self._root = parser.close()
  File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 1702, in close
    self._raiseerror(v)
  File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 1602, in _raiseerror
    raise err
  File "<string>", line None
xml.etree.ElementTree.ParseError: unclosed token: line 114, column 0
Skipping conversion of bi.mk (already done)

...

To get a more detailed log, please run cmk-update-config -vv --debug:

 Loading autochecks from /omd/sites/mysite/var/check_mk/autochecks/MYHOST.mk
 + "Migrating fs_used name" failed
Traceback (most recent call last):
  File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 1700, in close
    self.parser.Parse("", 1) # end of data
xml.parsers.expat.ExpatError: unclosed token: line 114, column 0

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/omd/sites/mysite/lib/python3/cmk/update_config.py", line 158, in run
    step_func()
  File "/omd/sites/mysite/lib/python3/cmk/update_config.py", line 199, in _update_fs_used_name
    cmk.update_rrd_fs_names.update()
  File "/omd/sites/mysite/lib/python3/cmk/update_rrd_fs_names.py", line 186, in update
    update_service_info(config_cache, get_hostnames(config_cache))
  File "/omd/sites/mysite/lib/python3/cmk/update_rrd_fs_names.py", line 176, in update_service_info
    update_files(hostname, service.description, service.item, 'pnp4nagios'))
  File "/omd/sites/mysite/lib/python3/cmk/update_rrd_fs_names.py", line 84, in update_files
    metrics = get_metrics(filepath, source)
  File "/omd/sites/mysite/lib/python3/cmk/update_rrd_fs_names.py", line 74, in get_metrics
    root = ET.parse(filepath).getroot()
  File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 1202, in parse
    tree.parse(source, parser)
  File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 602, in parse
    self._root = parser.close()
  File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 1702, in close
    self._raiseerror(v)
  File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 1602, in _raiseerror
    raise err
  File "<string>", line None
xml.etree.ElementTree.ParseError: unclosed token: line 114, column 0
Traceback (most recent call last):
  File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 1700, in close
    self.parser.Parse("", 1) # end of data
xml.parsers.expat.ExpatError: unclosed token: line 114, column 0

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/omd/sites/mysite/bin/cmk-update-config", line 12, in <module>
    sys.exit(main(sys.argv[1:]))
  File "/omd/sites/mysite/lib/python3/cmk/update_config.py", line 1213, in main
    has_errors = UpdateConfig(logger, arguments).run()
  File "/omd/sites/mysite/lib/python3/cmk/update_config.py", line 158, in run
    step_func()
  File "/omd/sites/mysite/lib/python3/cmk/update_config.py", line 199, in _update_fs_used_name
    cmk.update_rrd_fs_names.update()
  File "/omd/sites/mysite/lib/python3/cmk/update_rrd_fs_names.py", line 186, in update
    update_service_info(config_cache, get_hostnames(config_cache))
  File "/omd/sites/mysite/lib/python3/cmk/update_rrd_fs_names.py", line 176, in update_service_info
    update_files(hostname, service.description, service.item, 'pnp4nagios'))
  File "/omd/sites/mysite/lib/python3/cmk/update_rrd_fs_names.py", line 84, in update_files
    metrics = get_metrics(filepath, source)
  File "/omd/sites/mysite/lib/python3/cmk/update_rrd_fs_names.py", line 74, in get_metrics
    root = ET.parse(filepath).getroot()
  File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 1202, in parse
    tree.parse(source, parser)
  File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 602, in parse
    self._root = parser.close()
  File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 1702, in close
    self._raiseerror(v)
  File "/omd/sites/mysite/lib/python3.8/xml/etree/ElementTree.py", line 1602, in _raiseerror
    raise err
xml.etree.ElementTree.ParseError: unclosed token: line 114, column 0
OMD[mysite]:~$ 

How to debug

...

In the first line of the cmk-update-config -vv --debug output there is already a hint to the corresponding host:

Loading autochecks from /omd/sites/mysite/var/check_mk/autochecks/MYHOST.mk

Please fetch that name and remove the .mk suffix. Now you have the Hostname. In my case it's MYHOST.

Now you can use xmllint to debug that:

OMD[mysite]:~$ xmllint  -noout --format var/pnp4nagios/perfdata/MYHOST/*xml
var/pnp4nagios/perfdata/MYHOST/Filesystem_F__.xml:114: parser error : expected '>'
</N

^

It seems like the problem is in row 114 with a missing '>'.

...

Let's check the xml file.

OMD[mysite]:sed -n '2p; 114p' var/pnp4nagios/perfdata/MYHOST/Filesystem_F__.xml 
<NAGIOS>
</N

And here we go. Row 114 seems to be

...

incomplete.
Please add "</NAGIOS>" and save the file.

The file should now look like this:

OMD[mysite]:~$ sed -n '2p; 114p' var/pnp4nagios/perfdata/MYHOST/Filesystem_F__.xml 
<NAGIOS>
</NAGIOS>

If you now run cmk-update-config -vv --debug again, there should be no error