| Info |
|---|
This article provides guidance on resolving issues with disappearing and reappearing host inventory. |
| Status | ||||
|---|---|---|---|---|
|
| Table of Contents |
|---|
Problem
You might encounter that the host inventory data might disappear on either every inventory run or at least several times a day, like this:
HW/SW inventory is related to CMK agent hosts, a two-step story:
...
- there is no AgentAccess for 4h, so the data can't be fetched
- the plugin interval is set longer than that of the service
- orOr, attention: if the agenthost is queried multiple times from the same IP, then it could be that the data is "stolen" between these queries and therefore does not exist! This could happen, e.g., if
another site on the same server as the "correct" one queries the host (SRC address is the same, and the agent thinks it has already sent the data) or
the host is queried multiple times (but with different hostnames) from the same site - with the same result related to the SRC address
...