Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Info
titleOverview

Customers are reporting a lingering downtime that is no longer relevant. While this issue may be rare, a customer had a similar experience documented HERE.

Table of Contents


Problem

The customer is experiencing difficulties resolving the constant downtime for a specific host. The issue involves a situation where the downtime was initiated without an associated end time.

...


Image Added

...


Image Added


Troubleshooting

  • The first step would be to check the downtimes for both services and hosts:

...

  • Stop the site 

    Code Block
    languagebash
    themeRDark
    omd stop <mysite>mysite


  • Open a CLI text editor and remove the entry from the history file. 

    Code Block
    languagebash
    themeRDark
    vi ~/var/check_mk/core/history


  • Start this site again. 

    Code Block
    languagebash
    themeRDark
    omd start <mysite>mysite


These steps will effectively clear the active lingering downtime.

Filter by label (Content by label)
showLabelsfalse
max5
spacesKB
showSpacefalse
sortmodified
reversetrue
typepage
cqllabel = "businessintelligence" and type = "page" and space = "KB"
labelsbusinessintelligence

Page Properties
hiddentrue


Related issues