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Problem
The customer is experiencing difficulties resolving the constant downtime for a specific host. The issue involves a situation where the downtime was initiated without an associated end time.
Troubleshooting
- The first step would be to check the downtimes for both services and hosts:
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If the history file is large, reviewing the files in ~/var/check_mk/core/archive can also be helpful. These history files contain Unix timestamps that can help with troubleshooting.
Code Block language bash theme RDark OMD[mysite]~$ grep -rl <DOWNTIMESUMMARY> ~/var/check_mk/core/archive/*
Solution
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Please note that the following steps are unsupported, and a backup of the Checkmk site should be created before proceeding. |
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These steps will effectively clear the active lingering downtime.
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