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This article explains how to reset the counter of CPU cores when added to a Windows VM.

Status
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titleLAST TESTED ON CHECKMK 2.0.0P1


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titleTable of Contents

Table of Contents

Problem

Since the increase of the cores on the Windows VM, the graphs show constant values without any change.

Image RemovedScreenshot of the CPU load and CPU core service highlighting that after adding more cores, the graphs are not updating.Image Added


The Windows Agent executes the following commands to get the values:

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Checkmk is caching these values with the corresponding timestamp. In this case, the new timestamp has a smaller value than the new one. That's why Checkmk is always presenting always the old/constant values. We suspect that this is because of the core modification. It looks like Windows is resesting resetting some system counters.

To solve this, you need to remove the cached counter file:

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  1. Stop the site

    Code Block
    languagebash
    themeRDark
    root@mylinuxhost~# omd stop <SITENAME>

    .

  2. As

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  1. site user, you should find this file: ~/tmp/check_mk/counters/<HOSTNAME>. In this file, you need to delete the following section:

    Code Block
    languagebash
    themeRDark
    title~/tmp/check_mk/counters/<HOSTNAME>
    ('wmi_cpuload', None, 'load_5min'): (29632775.478311848, 18.056825022850912), ('wmi_cpuload', None, 'load_15min'): (29632775.478311848, 15.787631011576273),

    .

  2. Attached, you will find a screenshot with the marked section:

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  1. Screenshot Windows command prompt highlighting wmi_cpuload and load_15min highlighted.Image Added

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  1. .

  2. Start the site

    Code Block
    languagebash
    themeRDark
    root@mylinuxhost~#  omd start <SITENAME>


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