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Getting Started

Background information regarding this subject is available on our:

• Official documentation
• YouTube Video

Quick and dirty

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way

1. Copy the notification plugin to the local directory

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   OMD[mysite]:~$ cp ~/lib/python3/cmk/cee/notification_plugins/servicenow.py ~/local/share/check_mk/notifications/

   
   

   .

2. make the script executable

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   OMD[mysite]:~/local/share/check_mk/notifications$ chmod +x ~/local/share/check_mk/notifications/servicenow.py

   .

3. Inside the script, you need to change
   
   The 3rd line to the name of your script. This name will be displayed in the Notification rules

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   3 # Notification script name 4 # Bulk: no

   
   

   .

4. At the end of the notification script, we need to add:

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   print("outside: about to check for __main__ == %s" % __name__) if __name__ == "__main__": print("outside: about to call main()") sys.exit(main())

   
   

The common way for Python developers

This way is more efficient and recommended for Python developers

1. Create a folder inside the local Python structure.

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   OMD[mysite]:~$ cd ~/local/lib/python3/cmk OMD[mysite]:~/local/lib/python3/cmk$ mkdir notifications_custom

   .

2. Copy the notification script from the Python structure to the local Python structure.

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   OMD[mysite]:~$ cp ~/lib/python3/cmk/cee/notification_plugins/servicenow.py ~/local/lib/python3/cmk/notifications_custom/

   .

3. Copy the notification script from the notification path to the local notification path.

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   OMD[mysite]:~$ cp ~/share/check_mk/notifications/servicenow ~/local/share/check_mk/notifications/

   .

4. Now let's change some values.

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   OMD[mysite]:~$ vi ~/local/share/check_mk/notifications/servicenow

   .

5. Change 

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   # Servicenow (Enterprise only) to # Servicenow Custom (Enterprise only) and the import directory to the local structure from cmk.cee.notification_plugins import servicenow to from cmk.cee.notifications_custom import servicenow

   
   

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