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This article helps troubleshoot the Python module that is used for the updater.

Status
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titleLAST TESTED ON CHECKMK 2.3.0P1


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titleTable of Contents

Table of Contents


Tip

This will be fixed in Checkmk version 2.4. Werk #17202: Distributed piggyback: Piggyback data for distributed setups

Problem: zipped Python module

During the registration of the Check_MK Updater on Windows, you may face this issue:

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C:\Program Files (x86)\checkmk\service>check_mk_agent.exe updater -vv
       You must install Python Module to use the updater with parameters '-vv'. 
       To install Python Module you should use Bakery.

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The problem is that the Python module either was not successfully unzipped during the updater process:

Screenshot of the checkmk agent modules directory within windows. The python-3.8.zip file is selected.Image Modified


Or the folder is completely empty

Screenshot of the checkmk agent modules directory within windows. The folder is empty.Image Modified

A possible workaround

If you have only a python_x.cap file 

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Reinstall the Python (if the folder is empty)

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expand C:\ProgramData\checkmk\agent\install\modules\python-3.cab -F:* C:\ProgramData\checkmk\agent\modules\python-3 && cd C:\ProgramData\checkmk\agent\modules\python-3 && call postinstall.cmd

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Go to Setup → Agents → Windows, Linux, Solaris, AIXAgent rulesSet timeouts for plugins and local checks

Screenshot of set timeouts for plugins and local checks. The script patterns is cmk_update_agent.checkmk.pyImage Modified

Script Pattern: cmk_update_agent.checkmk.py


After saving the rule, you must bake and sign the new agent!

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labelswindows updater agent agent_bakery windows_agent pythonsecurity

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Related issues


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