Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Info

This article helps troubleshoot the Python module that is used for the updater.

Status
colourGreen
titleLAST TESTED ON CHECKMK 2.3.0P1


Panel
borderColorblack
bgColor#f8f8f8
titleTable of Contents

Table of Contents


Tip

This will be fixed in Checkmk version 2.4. Werk #17202: Distributed piggyback: Piggyback data for distributed setups

Problem: zipped Python module

...

The problem is that the Python module either was not successfully unzipped during the updater process:

Screenshot of the checkmk agent modules directory within windows. The python-3.8.zip file is selected.Image Modified


Or the folder is completely empty

Screenshot of the checkmk agent modules directory within windows. The folder is empty.Image Modified

A possible workaround

If you have only a python_x.cap file 

...

Go to Setup → Agents → Windows, Linux, Solaris, AIXAgent rulesSet timeouts for plugins and local checks

Screenshot of set timeouts for plugins and local checks. The script patterns is cmk_update_agent.checkmk.pyImage Modified

Script Pattern: cmk_update_agent.checkmk.py


After saving the rule, you must bake and sign the new agent!

...

Filter by label (Content by label)
showLabelsfalse
max5
spacesKB
showSpacefalse
sortmodified
reversetrue
typepage
cqllabel in ( "agent_bakerywindows" , "python ","agent","windows_agent" , "windows","updaterpython" ) and type = "page" and space = "KB"
labelswindows updater agent agent_bakery windows_agent pythonsecurity

Page Properties
hiddentrue


Related issues


...