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| Info |
|---|
| During uninstalling the Windows Agent, we detect several times the following messages: |
| Status |
|---|
| colour | Green |
|---|
| title | LAST TESTED ON CHECKMK 2.3.0P1 |
|---|
|
Image Modified
Image Modified
| Code Block |
|---|
|
The file 'C:\Windows\Installer\22996aa.msi' is not a valid installation package for the product Check_MK agent. Try to find the installation package check-mk-agent-v1pvq1 in a folder from which you can install Check_MK agent. |
| Panel |
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| borderColor | black |
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| bgColor | #f8f8f8 |
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| title | Table of Contents |
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|
We analyzed this further and noticed that this is happening if you remove the following files:
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If you delete both files accidentally, you need to follow these steps for uninstalling the Checkmk Agent successfully.
Step-by-step guide
- Remove the corresponding Registry (delete the entire folder): Computer*\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Check_MK_Agent*
Stop the Checkmk Agent Service
| Code Block |
|---|
| language | powershell |
|---|
| theme | RDark |
|---|
|
net stop Check_MK_Agent #(for CheckMK Agent 1.5)
net stop CheckMKService #(for CheckMK Agent 1.6 and 2.x) |
- Remove the Directory "C:\Program Files (x86)\check_mk"
- In Control Panel "\Programs\Uninstall a program" you will find one deprecated entry for Check_MK Agent
- Download the troubleshooter for removing this entry:
- Reboot
Related articles
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