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Problem

If you face this problem while activating changes:

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Solution

Check the web.log, there should be something like this to be found alsoYou may face ones of these problems while activating changes. The exact error message might look different, but this article might still apply.

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One of these error messages might apply to you:

Got invalid data:

Internal automation error: Error running automation call restart (exit code 1), error:

An error occurred: Other restart currently in progress. Aborting

Traceback (most recent call last):
File "/omd/sites/mysite/lib/python3/cmk/gui/watolib/activate_changeswato/pages/automation.py", line 1388231, in
_doexecute_run
configurationautomation_warningscommand
= selfresponse._do_activate()
set_data(repr(automation.execute(automation.get_request())))

File "/omd/sites/mysite/lib/python3/cmk/gui/watolibwato/pages/activate_changes.py", line 16511034, in
_do_activate
configuration_warnings = self._call_execute
return activate_changes.execute_activate_changes_automation()


File "/omd/sites/mysite/lib/python3/cmk/gui/watolib/activate_changes.py", line 1661,2128. in
_callexecute_activate_changes_automation
return execute_activate_changes(domains)


warnings - get_config_domain(domain_request name)().activate(domain_request.settings)

File "/omd/sites/mysite/lib/python3/cmk/gui/watolib/activateconfig_changesdomains.py", line 179276, in execute_activate_changes
warnings = domain_class().activate()activate
return ("restart": restart, "reload": reload,)[

File "/omd/sites/mysite/lib/python3/cmk/gui/watolib/check_mk_automations.py*. line 275, in
restart
automation_serialized("restart", args=hosts_to_update)

File "/omd/sites/mysite/lib/python3/cmk/gui/watolib/configcheck_mk_domainsautomations.py", line 60,53. in activate
return automation_serialized
cmdline, serialized_result check_mk_local_automation(config.wato_activation_method)_serialized(

File "/omd/sites/mysite/lib/python3/cmk/gui/watolib/automations.py",. line 143,148. in check_mk_local_automation_serialized raise _local_automation_failure(command=command,
cmk.utilsgui.watolib.exceptionsautomations.MKGeneralExceptionMKAutomationException: Error running automation call <tt>restart</tt>restart (exit
code 1), error:

<pre>AnAn error occurred: Other restart currently in progress, Aborting

The site is currently locked by another activation process. Aborting.

Log on via SSH and become site user. Then do (one step after another):

...

 

Please try again later.

Verification

1. Log into your central Checkmk site as an administrative user and navigate to Background jobs.
   
   
2. Check the section titles Activate Changes Scheduler for running jobs, which are older than a few minutes.
   
   
3. Take note of the UUID at the end of the job name (activate-changes-scheduler-263383ff-b58b-4a8e-ba77-c6e1ff2d3b94).

If you see one or more of the aforementioned jobs, move forward with this article.

Solution A (recommended)

As you verified in the section above, there are lingering files within the central site's ~/tmp/check_mk/wato/activation/ directory. 

1. A reboot of your Checkmk server's operating system will clear out these files and should allow you to activate changes again.

Solution B

If for whatever reason you cannot or do not want to reboot the server, you can delete the files manually on the command line. We recommend this only be done by experienced users.

1. Login to your central site as the site user

   Code Block
   language bash theme RDark
   root@linux:~# omd su mysite

   
   .

2. Check to see if you have old directories within $OMD_ROOT/tmp/check_mk/wato/activation/
   

   Code Block
   language bash theme RDark
   OMD[mysite]:~$

...

.

...

1. ls -lah $OMD_ROOT/tmp/check_mk/wato/activation/ total 42 drwxrwx--- 3 mysite mysite 100 Jul 4 00:42 6ecd4860-611e-4a4c-912f-74a6f1123e99/ drwxrwx--- 3 mysite mysite 100 Jul 4 00:42 bec06bbc-1d35-4668-a421-151828b8500d/ drwxrwx--- 3 mysite mysite 920 Jul 3 18:34 263383ff-b58b-4a8e-ba77-c6e1ff2d3b94/

   It looks like there is one old directory that couldn't be deleted. The files here are deleted every minute by default.

   
   .

2. Remove the lingering directory:

   Code Block
   language bash theme RDark
   OMD[mysite]:~$

...

.

...

1. rm -r $OMD_ROOT/tmp/check_mk/wato/activation/263383ff-b58b-4a8e-ba77-c6e1ff2d3b94/

   
   .

2. There will be a corresponding background job in $OMD_ROOT/var/check_mk/background_jobs/, which can be cleaned up as well:

   Code Block
   language bash theme RDark
   OMD[mysite]:~$ ls -lah $OMD_ROOT/var/check_mk/background_jobs/ total 42 drwx------ 2 mysite mysite 4.0K Jul 4 00:42 activate-changes-scheduler-0897307d-d177-4b6e-a500-1263a5ec3299/ drwx------ 2 mysite mysite 4.0K Jul 4 00:42 activate-changes-scheduler-1ba662c2-374a-4bce-9b6a-59329e9f11a5/ drwx------ 2 mysite mysite 4.0K Jul 3 18:34 activate-changes-scheduler-263383ff-b58b-4a8e-ba77-c6e1ff2d3b94/ OMD[mysite]:~$

...

1. rm -R $OMD_ROOT/var/check_mk/background_jobs/activate-changes-scheduler-263383ff-b58b-4a8e-ba77-c6e1ff2d3b94/

   
   .

2. Now go back to the UI and try to activate changes.

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