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This article details how to collect information and logs for troubleshooting purposes. 

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titleLAST TESTED ON CHECKMK 2.13.0P1


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titleTable of Contents

Table of Contents

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Warning

Please don't forget to decrease the log level after you submit the file to us.
Otherwise, the log file will become huge, and you may run out of space.


Core 

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Setup → General → Global Settings → Monitoring Core → Logging of the core

  • Alerts
  • Carbon connections
  • Core
  • Downtime
  • Checkmk helpers
  • Livestatus
  • Notification system
  • RRD processing
  • Smartping

Setup → General → Global Settings → Monitoring Core → Logging of the notification mechanics

Setup → General → Global Settings → Monitoring Core → Logging of RRD creation

Setup → General → Global Settings → Monitoring Core → Debugging of Checkmk helpers


The log file will then be available for the site user at:

  • ~/var/log/cmc.log

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Setup → General → Global Settings → User Interface → Logging 

  • Web
  • Authentication
  • LDAP
  • BI compilation
  • Automation calls
  • Background jobs
  • Slow views
  • Agent Registration


The log file will then be available for the site user at:

  • ~/var/log/web.log


Periodic service discovery rules

Do the following to find active periodic service discovery rules:

  1. Click on Monitor and then enter the host you're looking for within the search field

    Image showing the location of  host within Monitoring section of CheckmkImage Added


  2. Click on the hostname at the top of the table

    Image showing location of a host within the Services pageImage Added


  3. Select Effective parameters from the host menu

    Image showing location for the Effective parameters option for a hostImage Added


  4. Scroll down to the Service Discovery rules section and then click on Periodic Service Discovery

    Image showing location of the Periodic service discovery ruleImage Added


  5. Here you will find your Periodic service discovery rules

    Image Added

Collect logs from Checkmk Appliance

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