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The configuration of the bootloader and BIOS are standardized for all appliances. We take care of the correct configuration before delivery of the appliance.

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Table of Contents

In general, there is no need to change the bootloader or BIOS settings as a customer.



We add password protection to ensure your appliances' bootloader and BIOS settings are not changed by an unauthorized individual.

Tip
The password of the iDrac is random and can be configured in the Webconf: Management interface configuration

Problem

You lost access to the Webconf and the physical console because you lost the password.

Solution

Support Ticket

If the remote console is available via iDrac, we, as Checkmk, can do a remote session with you and reset the password. Open a support ticket in this case. This session will be charged extra!

Self Service

Warning

This will reset your appliance to factory defaults, and you will lose all data! Make sure to have working backups before attempting this!

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  1. Take out both hard drives

  2. Format both drives (e.g., to NTFS)

  3. Attach both hard drives

  4. Start the appliance

  5. The appliance will be reinitialized and back to the delivery state

  6. Configure your appliance from scratch and restore backups if necessary

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