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This article describes the different user rights and roles within the customer portal.


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Super users are the users with the most permissions

Assign Roles

 Image RemovedDialog box with roles choices of user and admin.Image Added

Super  Super users can create and edit other users and assign them the Role 'Admin' and 'User' 

Assign Rights

Image RemovedHas two checkboxes. One is to Download and license Checkmk. The other is a checkbox to request support.Image Added

Super users can assign Rights to other users when creating or editing them


Access documents

Image RemovedShows what is available within the Docuements section. This includes Quotations, Sales orders, purchase orders, invoices and bills, projects, tasks, timesheets, subscriptions and finally users.Image Added

All documents on the customer portal are accessible

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Admins are the users with the second most permissions


Assign Roles

Image RemovedAdd user dialog box.Image Added

Admins can create and edit other users and assign them the Role of 'User' 


Assign Rights

 Image RemovedAdd user dialog box.Image Added

Admins  Admins can assign Rights to other users when creating or editing them


Access documents

Image RemovedShows what is available within the Docuements section. This includes Quotations, Sales orders, purchase orders, invoices and bills, projects, tasks, timesheets, subscriptions and finally users.Image Added

All customer portal menu points are accessible 

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User is a user with the least permissions

Access documents

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The only documents available in the customer portal are Subscriptions My Licenses which subscriptions can then be viewed.

  • As such, users cannot create or edit any other users or assign "Roles"
  • As such, users cannot assign Rights
  • As such, users cannot access other documents

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