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In this manual, we will describe how to make a local copy of a built-in notification script. 

Quick and dirty way 


  1. Copy the notification plugin to the local directory

    OMD[mysite]:~$ cp ~/lib/python3/cmk/cee/notification_plugins/servicenow.py ~/local/share/check_mk/notifications/
  2. make the script executable

    OMD[mysite]:~/local/share/check_mk/notifications$ chmod +x ~/local/share/check_mk/notifications/servicenow.py
  3. Inside the script, you need to change
    • The 3rd line to the name of your script. This name will be displayed in the Notification rules
3 # Notification script name
4 # Bulk: no


    • At the end of the notification script, we need to add:
print("outside: about to check for __main__ == %s" % __name__)
if __name__ == "__main__":
     print("outside: about to call main()")    
     sys.exit(main())

The common way for Python developers

This way is more efficient and recommended for Python developers

Create a folder inside the local Python structure.

OMD[mysite]:~$ cd ~/local/lib/python3/cmk
OMD[mysite]:~/local/lib/python3/cmk$ mkdir notifications_custom


Copy the notification script from the Python structure to the local Python structure.

OMD[mysite]:~$ cp ~/lib/python3/cmk/cee/notification_plugins/servicenow.py ~/local/lib/python3/cmk/notifications_custom/


Copy the notification script from the notification path to the local notification path.

OMD[mysite]:~$ cp ~/share/check_mk/notifications/servicenow ~/local/share/check_mk/notifications/


Now let's change some values.

 OMD[mysite]:~$ vi ~/local/share/check_mk/notifications/servicenow  


Change 

# Servicenow (Enterprise only)
to 
# Servicenow Custom (Enterprise only)

and the import directory to the local structure

from cmk.cee.notification_plugins import servicenow
to  
from cmk.cee.notifications_custom import servicenow 


Per default, all notification scripts are inside ~/lib/python3/cmk/notification_plugins/.

As ServiceNow is only available with the enterprise edition, you will find the script here: ~/lib/python3/cmk/cee/notification_plugins/


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