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Problem

Some Services inside the Windows Agent may go to stale. Kind of this services are affected by the WMI timeout.

Solution

Please follow this guidance to increase the timeout.

  1. Got to the agent directory C:\ProgramData\checkmk\agent

  2. Open the check_mk.user.yml file and search for the wmi_timeout section. Remove the '#' and select the value

    global:
  ...
  wmi_timeout: 7 # <- 7 sec, default ist 3
  ...

You can modify this file even you're using the Agent Bakery!




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