Info |
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The configuration of the boot loader is bootloader and BIOS are standardized for all appliances. We take care of the correct configuration during the before delivery of the appliance. The password of the iDrac is random and can be configured in the Webconf: |
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Problem
You lost access to the Webconf and the physical console.
Solution
Support Ticket
If the remote console is available via iDrac, we as tribe29 can do a remote session with you and reset the password
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. Open a support ticket in this case.
Self Service
Warning |
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This will reset your appliance to factory defaults and you will lose all data! Make sure to have working backups before attempting this! |
If you understood the warning above, you can reset your appliance by following the steps below.
- Take out both hard drives
- format Format both drives (e.g. to NTFS)
- attach Attach both hard drives
- start Start the appliance
- The appliance will be reinitialized and back to the delivered statedelivery state
- Configure your appliance from scratch and restore backups if necessary
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