| Info |
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This article explains how to debug a site if it is not accessible after an appliance update. |
| Status |
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| colour | Green |
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| title | LAST TESTED ON CHECKMK 2.0.0P1 |
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Problem
Your Checkmk site is not accessible anymore after you updated your appliance firmware, or Checkmk, or a simple reboot.
Reason
The root of these issues lies in outdated appliance firmware.
| Tip |
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| All relevant background information can be found in Werk 14281. |
Solution
The solution is rather simple and outlined in the abovementioned Werk:
- Log into your appliance as root.
For each site that resides on the appliance, run the following:
| Code Block |
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OMD[mysite]~# omd update-apache-config $SITE |
- You should be back online now, but the next step is necessary for a permanent fix.
- As soon as possible, upgrade to an up-to-date firmware version.
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