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The configuration of the bootloader and BIOS are standardized for all appliances. We take care of the correct configuration before delivery of the appliance. |
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In general, there is no need to change the bootloader or BIOS settings as a customer.
We add password protection to ensure your appliances' bootloader and BIOS settings are not changed by an unauthorized individual.
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| The password of the iDrac is random and can be configured in the Webconf: Management interface configuration |
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You lost access to the Webconf and the physical console, because you lost the password.
Solution
Support Ticket
If the remote console is available via iDrac, we, as Checkmk, can do a remote session with you and reset the password. Open a support ticket in this case. This session will be charged extra!
Self Service
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This will reset your appliance to factory defaults, and you will lose all data! Make sure to have working backups before attempting this! |
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