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This article describes step-by-step to generate reports. Example This example discusses credits.


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Table of Contents

Step-by-step guide


  1. Go to "Requests “Requests → Advanced report"report” in the upper right corner
    Screenshot highlighting the Request and Advanced report location.Image Modified

    .
  2. Choose "Charged Credits" “Charged Credits” (and other fields of interest) to be displayed
    Screenshot displaying a list of checkboxes with Charged Credits checked.Image Modified

    .
  3. If desired, limit the displayed tickets with the help of the dropdown-menus:


Filter by label (Content by label)
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cqllabel in ( "credits" , "reports" , "support" ) and type = "page" and space = "KB"
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