How-to create reports about service tickets and associated credits

Owned by Walter Fisch
Last updated: Mar 13, 2024 by Matthew Hierholzer
1 min read
This article describes step-by-step to generate reports. This example discusses credits.
Table of Contents

Step-by-step guide


  1. Go to “Requests → Advanced report” in the upper right corner
    Screenshot highlighting the Request and Advanced report location.

    .
  2. Choose “Charged Credits” (and other fields of interest) to be displayed
    Screenshot displaying a list of checkboxes with Charged Credits checked.

    .
  3. If desired, limit the displayed tickets with the help of the dropdown-menus: