How-to raise a service ticket

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Choose your browser

Access the service desk

1. Open your preferred web browser.
   
   
2. Type or copy the following URL into the address bar: https://support.checkmk.com/servicedesk/customer/user/login
   
   
3. Press Enter or click on the "Go" button.
   
   
4. The service desk login page will load, and you can enter your login credentials to access the service desk.
   
   

Choose the appropriate support option

Please select the most suitable support option from the available choices.

Describe your problem

Please provide a brief description of the issue you are facing, and choose a relevant heading to categorize the problem.

To help us better understand your issue, please provide a detailed description, including the steps you took to reproduce the problem and any error messages you received. 

You may find it helpful to use text formatting, such as bullet points or code blocks, to improve the readability of your description.

Please ensure that all fields are completed, and include a diagnostic dump and screenshots to help explain the configuration.

You may find it helpful to refer to the guide on "How to Collect Troubleshooting Data for Various Issue Types" for additional information on gathering relevant data to help resolve your issue.

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