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This article describes the different user rights and roles within the customer portal.


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Table of Contents

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User management in the customer portal is defined in two dimensions:

  • Roles:
    Permission to manage users in the customer portal and access to commercial information
    • Super User
    • Admin
    • User

  • Rights:
    Permission to get access to purchased products and services
    • Download & License Checkmk
    • Request Support

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Super users are the users with the most permissions

Assign Roles

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Super users can create and edit other users and assign them the Role 'Admin' and 'User' 

Assign Rights

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Super users can assign Rights to other users when creating or editing them


Access documents

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All documents on the customer portal are accessible

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Admins are the users with the second most permissions


Assign Roles

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Admins can create and edit other users and assign them the Role of 'User' 


Assign Rights

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Admins can assign Rights to other users when creating or editing them


Access documents

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All customer portal menu points are accessible 

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User is a user with the least permissions

Access documents

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The only documents available in the customer portal are Subscriptions 

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