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The configuration of the bootloader and BIOS are standardized for all appliances. We take care of the correct configuration before delivery of the appliance. |
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In general, there is no need to change the bootloader or BIOS settings as a customer.
We add password protection to ensure your appliances' bootloader and BIOS settings are not changed by an unauthorized individual.
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| The password of the iDrac is random and can be configured in the Webconf: Management interface configuration |
Problem
You lost access to the Webconf and the physical console , because you lost the device password.
Solution
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Support Ticket
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Self Service
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This will reset your appliance to factory defaults, and you will lose all data! Make sure to have working backups of the appliance and the Checkmk sites before attempting this! |
If you understand the warning above, you can reset your appliance by following the steps below.:
Virtual Appliance
- Remove the virtual data volume (this is the 100 GB disk by default)
- Attach a new virtual drive with the same size as the old one
- Start the appliance
- The appliance will be reinitialized and back to the delivery state
- Configure your appliance from scratch and restore backups if necessary
Physical Appliance
- Take out both hard drives
- Format both drives (e.g., to NTFS)
- Attach both hard drives
- Start the appliance
- The appliance will be reinitialized and back to the delivery state
- Configure your appliance from scratch and restore backups if necessary
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