Management board address is not configured

Owned by Matthew Hierholzer
Last updated: Oct 07, 2024

This article details how to troubleshoot a 'Management board address is not configured' error within Checkmk.

APPLICABLE TO CHECKMK BETWEEN VERSION 2.0 AND 2.3.

The management board feature is deprecated in Checkmk version 2.3. This will be fully removed in Checkmk version 2.4.


Table of Contents

Getting Started

Background information regarding this subject is available in our Official documentation

Problem

While discovering services, it is possible to encounter an error message stating, "Management Board Address is Not Configured."

Error running automation call try-inventory (exit code 2). error:

Management board address is not configured.


This error occurs when attempting to add a host using only the hostname without providing the necessary IP information, only if the parent folder has a Management Board configured for SNMP.


The parent folder


Using this configuration can also produce issues during upgrades, like the error below:

cmk.utils.exceptions.MKGeneralException: Management board address is not configured

Solution

An IP address must be added to the host properties to correct this. 

  1. Go to Setup > Host > Edit the properties of the host having issues.
  2. Place a [X] next to the Address within the Management Board section.
  3. Enter the missing IP into the text field.
  4. Save and try to discover services again.


It is best practice to add a management board as a separate host and to use SNMP or a special agent instead.