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Table of Contents

Getting Started

Background information regarding this subject is available in our Official documentation

Problem

The error message "Failed to update Nagvis maps 500" will be displayed if you run an old PHP Version. 

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  1. Please update to the latest available PHP version.

  2. We recommend checking the changelog from Nagvis: https://www.nagvis.org/home

  3. We recommend checking our werk page for the Nagvis release: https://checkmk.com/de/werks?search=Nagvis.

  4. To fetch the Nagvis version info: Open NagvisNeed Help? → Nagvis Support Information
    or see Accessing How-to access Nagvis maps directly

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