Troubleshooting "Failed to update Nagvis maps 500" error
Customers running older versions of PHP may encounter errors.
Table of Contents
Getting Started
Background information regarding this subject is available in our Official documentation.
Problem
The error message "Failed to update Nagvis maps 500" will be displayed if you run an old PHP Version.
Solution
Please update to the latest available PHP version.
We recommend checking the changelog from Nagvis: Nagvis website
We recommend checking our werk page for the Nagvis release: Checkmk werks related to Nagvis.
To fetch the Nagvis version info: Open Nagvis → Need Help? → Nagvis Support Information
or see How-to access Nagvis maps directly