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This article explains how to troubleshoot if Livestatus goes into an 'unknown' state.

LAST TESTED ON CHECKMK 2.2.0P1

Table of Contents

Problem

If you connect a remote site in a distributed setup, it may show you the state "Unknown"

Solution

Please check if the currently logged-in user is authorized for this site

  1. Setup → Users → <USERNAME> → Edit user → Authorized sites

    The user is not authorized for this site.

  2. Please select this site, save, and activate the changes.



  3. Now you should be able to see the right state of the remote site



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