This article details how to troubleshoot a 'Management board address is not configured' error within Checkmk.
APPLICABLE TO CHECKMK BETWEEN VERSION 2.0 AND 2.3.
Deprecated in Checkmk version 2.3
Getting Started
Background information regarding this subject is available in our Official documentation
Problem
While discovering services, it is possible to encounter an error message stating, "Management Board Address is Not Configured."
Error running automation call try-inventory (exit code 2), error: Management board address is not configured
This error occurs when attempting to add a host using only the hostname without providing the necessary IP information only if the parent folder has a Management Board configured for SNMP.
The parent folder
Using this configuration can also produce issues during upgrades, like the error below:
cmk.utils.exceptions.MKGeneralException: Management board address is not configured
Solution
An IP address must be added to the host properties to correct this.
- Go to Setup > Host > Edit the properties of the host having issues.
- Place a [X] next to the Address within the Management Board section.
- Enter the missing IP into the text field.
- Save and try to discover services again.
It is best practice to add a management board as a separate host and to use SNMP or a special agent instead.
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