How to navigate through the customer portal

Owned by Walter Fisch
Last updated: Feb 02, 2024 by Matthew Hierholzer
2 min read
Here you can find the basic guideline for the customer portal and learn how to navigate through sections.
Table of Contents

Step-by-step guide


  1. Sign in with your customer portal credentials to the following URL https://portal.checkmk.com

  2. Now you can view details about your account depending on your user role. You can be either a Super User, Admin, or User.

  3. When you log in, you will be taken to the page with different menu points where you can see your company data. You can manage numerous things here, from adding new users to viewing invoices.



  4. You can edit your personal information on the right side of the Customer Portal. You can also find the following links:

    • Account Security → Here, you can edit your security settings, like setting a new password.
    • Support (if support is included in your subscription) → Here, you can raise a support ticket.
    • Download → Here, you can download the software.